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Why has my home screen layout changed?

Limitation:

Home screen folders and layout may be lost. Orbiri uses Apple’s Family Controls to block apps, removing them completely from the home screen. When you enter a space and we ask iOS to unblock the space’s apps so they can be used, the apps will often not reappear in the same place on your Home Screen. Furthermore, if all apps in a folder have been blocked, iOS will usually delete that folder.

Fix/workaround:

We have no control over where iOS places apps when unblocked. If you can’t immediately see where an app is on your Home Screen, you can use the pull-down search to find it. To limit this issue, uninstall any apps you no longer use, and consider removing others you don’t often use from the Home Screen (tap and hold the icon, tap “Remove App”, then tap “Remove from Home Screen”). This won’t remove the app from your device but will reduce the number of apps on the Home Screen, making your common apps easier to find.

Target date for permanent fix:

No current target date set.

We should be able to allow you to create some Orbiri-managed folders on the Home Screen so we can ensure we always put apps back in the desired place when unblocked. We’re not 100% sure how much we’ll be able to do, but we will investigate this once the pilots are completed. We cannot provide a target date for this at this time.

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