Limitation:
To block the apps on your device we utilise the Apple Family Controls Framework. Sometimes, the requests we send to block apps do not complete successfully and some apps may block/unblock, seemingly at random.
Fix/workaround:
We have built in a lot of management for this and usually our system recovers failed blocking within a few seconds (maybe up to 20 seconds), so most of the time the issue will disappear on its own.
If it does not, open the Orbiri Screen app for a few seconds before going back to the Home Screen. This will usually sort it out.
Failing any of this, in the Orbiri Parent app, toggle off the protections, open Orbiri Screen on the child device to ensure the protections are disabled, then turn them back on again. This “reset” will mop up any unresolved issues with blocking.
Target date for permanent fix:
We will continually improve the stability of the blocking mechanisms and will release updates regularly for this.