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Why isn't my child's new app categorised?

Limitation:

We have assigned many hundreds of commonly used apps into spaces for each year group. However, with each new Orbiri user comes the chance that an app we haven’t seen before is introduced. We get notified when this happens and will endeavour to categorise the app as soon as possible. In the meantime, unknown apps will be automatically placed in the Uncategorised space, which will need explicit parental approval to open.

Workaround:

Unknown apps will be in the uncategorised space, so requesting approval from your parent to open this space will allow you to use the apps. If the app doesn’t function properly, you may also need to enter the Web Access space to unblock any websites the app requires.

Target date for fix/update:

We will continually update the app categorisations as new apps are received for the first time. We aim to always do this within 2 weeks of first visibility.

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